Webroot turned off , showing message numerous times on slide in notification action center
this problem has been going on for about a week, I think since Microsoft last Windows 10 update on 3/1, security center shows Webroot on and OK, but numerous times during the day on the desktop the slide in notification for action center shows webroot and windows defender turned off click to check security center , I have tried removing webroot completly and reinstalled webroot, tried changing security center in services to auto restarted didn't work, then back to delay start didn't work messages still keep coming , not sure what else to try, it seems numerous windows 10 webroot users are having this problem,and I already put in four message for tech support but no answers yet, any thoughts on this different from what I have tried will help , thanks.
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Userlevel 7
Rats...and I had my fingers crossed for you. :(
Userlevel 7
+62
So sorry about that PoPcorn! 😞
Userlevel 1
Hi,
My wife got a new Win 10 laptop a week ago, and she started to get the messages about Defender and WSA being turned off on Wed. Looks like her PC can be another candidate for testing the fix.
Gary
My wife got a new Win 10 laptop a week ago, and she started to get the messages about Defender and WSA being turned off on Wed. Looks like her PC can be another candidate for testing the fix.
Gary
Userlevel 4
Hi, I still get the notications as of Tuesday. Will see for today I just got on my computer. :D
PopCorn
PopCorn
Userlevel 7
GaryG45 & PoPCorn...thanks for the feedback.
Sounds good, and promising...:D
Sounds good, and promising...:D
I did contact microsoft about this issue their response was remove webroot and use windows defender, I read a article recently where microsoft said it was upgrading windows defender and if you are using it then it will shut down any program it deems as a threat? I attached microsoft's response to this problem.
Hi Daniel, I have this problem on two desktop windows 10 computers, but our laptop and tablet both running windows 10 with webroot do not have this problem, and all four devices have the questionable update that occured on 3/1 , just so you know I did restore one of the desktop computers that has the problem to a date before 3/1 and problem stopped , but as you know windows 10 forces updates so the next day the update was back in and problem came back, I guess I will give up for now and wait for either Webroot or Microsoft to come up with a answer, but I am not going to use windows defender, thanks Scott.
Userlevel 7
+56
OK, let me know if I can help anymore with this issue, Scott.
Hi daniel , thought you might like to see what pops up every few hours, and here is what is shown in security center, Scott.
I already did, Scott.
Userlevel 7
+36
Any chance to move all the many posts re this problem into one thread??
Userlevel 7
+62
?
It's possible to do this but I would prefer ? or ? to approve moving all the links. As we would need to ask ? what he thinks. There are alot of links to try and move into this one thread,:D
It's possible to do this but I would prefer ? or ? to approve moving all the links. As we would need to ask ? what he thinks. There are alot of links to try and move into this one thread,:D
Userlevel 7
Same approach here, Daniel ;)
Userlevel 7
+56
Turn off Windows Defender before reinstalling WSA from the page I showed you above.@ wrote:
OK Daniel , I will remove Webroot that will allow windows defender to turn on then I will wait a few hours , I should know if message is stopped within one hour, if it stops then I will reinstall webroot which will automatically turn off windows defender, if this works then it seems that microsoft is pushing windows 10 users to use windows defender as stated in reply from microsoft support tech which you read on microsoft community, I will let you know results, thanks Scott.
Thanks,
Daniel
Userlevel 7
+62
Hello loosenutzs.
Well if I may jump in here and have you follow these instructions below Since ? is offline,
Please follow the steps closely!
Thanks,
Well if I may jump in here and have you follow these instructions below Since ? is offline,
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for the install to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
- Install with the new installer, enter your Keycode
- Let it finish it's install scan
- Reboot
Thanks,
Userlevel 7
+56
@ wrote:
OK Daniel, it's been over two hours since I removed Webroot and activated windows defender and as I thought no more pop up slider messages from action center, thought ? and how do you think I should go about reinstalling webroot I know turn off windows defender first after that what's the best place to download the current webroot version for secure complete ? thanks Scott.
Thanks Sherry for covering for me! Just do what it says above!@ wrote:
Hello loosenutzs.
Well if I may jump in here and have you follow these instructions below Since@ is offline,
Please follow the steps closely!
Please let us know if that resolves your issue?
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for the install to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
- Install with the new installer, enter your Keycode
- Let it finish it's install scan
- Reboot
Thanks,
Thanks,
Daniel :D
Userlevel 7
+56
Thanks Scott that was important not to import old settings as it's keep other info as well so it's a clean reinstall!@ wrote:
Sherry, I did as you asked and did not import old setting , I will update probably Thursday 3/10 after it runs for a while and to see if pop up message comes back, Scott is OK instead of loosenutz, thanks Scott.
Daniel 😃
Userlevel 7
+62
Hi Scott!
Sounds like a plan!:D
Sounds like a plan!:D
Userlevel 7
+62
Have a goodnight! See you tomorrow! 🙂@ wrote:
Goodnight and sleep well!@ wrote:
OK , good night all, get back to everyone tomorrow 3/10 with updates if there is any progress with problem, Scott.
Daniel ;)
Userlevel 7
+62
Hi acooldozen & Good Morning,
This was posted earlier in this thread by TripleHelix.
.......other AV's are having the same issues. https://www.google.com/search?q=security+center+windows+10&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_wnbVuXTFo...
This was posted earlier in this thread by TripleHelix.
.......other AV's are having the same issues. https://www.google.com/search?q=security+center+windows+10&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_wnbVuXTFo...
Userlevel 7
+36
Thanx for the link Sherry, I somehow missed this one?
Daniel , new issue popped up in event viewer ? thoughts thanks Scott.
I was just told by Webroot support to change services for security center from delayed to automatic and this is the fix for the problem, but this was tried days ago and doesn't work , this is the fix tech support is telling customers ? and when I told them it doesn't work and there was suppose to be a real fix soon then no reply from tech support, I thought Daniel had contacted Nic and they were working on a fix but now I am told this is the fix ????????????????????????????? not sure what's going on ????????
Userlevel 1
I am also getting this error in the Windows system log (Win 10 64bit WR version 9.0.8.72) after every reboot.
The wrUrlFlt service failed to start due to the following error:
There are no more endpoints available from the endpoint mapper.
Until the problem is fixed by Webroot, am I protected? IS URL filtering working or not?
The wrUrlFlt service failed to start due to the following error:
There are no more endpoints available from the endpoint mapper.
Until the problem is fixed by Webroot, am I protected? IS URL filtering working or not?
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