Best answer by ProTruckDriver
I go by how the Company Supports their product and the protection it gives my computers, PC and Mac.
I have been running WSA since it was first launched. I've been running WSA on the Mac since I bought it 2 years ago. About 5 years ago I was having problems with Backup & Sync. I called Webroot Support and they did a remote on my computer and fixed the problem within a few minutes. If I have questions I put a Support Ticket in and it's answered within 24 hours. A few times it only took about 20 minutes for an answer. I have also been on this forum since it was first launched and have seen many people say the same thing about Webroot Support. I have never been infected while running WSA. To me it all boils down to Protection and Support. I feel very comfortable with WSA for protection and Support, but the choice is yours. ;)