Best answer by ProTruckDriverView original
Webroot vs Windows Defender 2018
With Microsoft improving there Windows Defender product what is the better of the two. Should I renew my Webroot Complete subscription or go the free route with Windows Defender and run malwarebytes free alongside it. What is your opinion on it and if stick with Webroot why?
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I go by how the Company Supports their product and the protection it gives my computers, PC and Mac.
I have been running WSA since it was first launched. I've been running WSA on the Mac since I bought it 2 years ago. About 5 years ago I was having problems with Backup & Sync. I called Webroot Support and they did a remote on my computer and fixed the problem within a few minutes. If I have questions I put a Support Ticket in and it's answered within 24 hours. A few times it only took about 20 minutes for an answer. I have also been on this forum since it was first launched and have seen many people say the same thing about Webroot Support. I have never been infected while running WSA. To me it all boils down to Protection and Support. I feel very comfortable with WSA for protection and Support, but the choice is yours. ;)
Its a good thing to have Webroot and the Forum members on your side. If you have any pertinent questions or problems that arise, please don't hesitate to post them.
The last time I called Microsoft for support, they directed me to a web page where i would type the description of my problem and provide a credit card number to which they would charge $499.00/hr to help me.