Now here's the thing: I don't mind the website being blocked. When I navigate to that website in IE11 and Firefox 26, webroot blocks it with a warning. When I navigate to that website in Google Chrome browser, the site is not blocked and no warning is issued.
I am worried about the inconsistency in potentially malicious website blocking based upon which browser is used.
Best answer by SevereWXView original
It could be a number of things that could cause this most times doing a clean reinstall of WSA would fix these issues so can you please Download the Installer Here and make sure you have a copy of your keycode then Uninstall WSA and REBOOT then with the new installer install and enter the keycode and let it finish it's install scan then REBOOT again and please don't import any old settings and check to see if it's working in all supported Browsers IE, Firefox & Chrome and please let us know the outcome,
I have done as you asked, and downloaded the installer. I uninstalled Webroot, rebooted, installed webroot, and rebooted again.
I visited truex.com in IE11, and it allowed me to visit and navigate the site with no warnings.
I visited truex.com in Firefox 26 and blocked the website with a warning message and I could not view, nor navigate the website.
I visited truex.com in Google Chrome and it allowed me to visit and navigate the site with no warnings.
Out of curiosity, I visited the site in Opera and it gave me a warning, to which I clicked close (as in get me outa here!) but all it did was remove the warning and allow me to navigate the site, with a new warning prompt at each page load, but still left the site functional.
For reference sake, I am running Windows 8.1 Pro with Media Center, and have no other security software running, other than Windows Firewall. Windows Defender is turned off.
EDIT: I don't get a block and it shouldn't be blocked please see here from BrightCloud: http://www.anony.ws/i/2014/01/15/ny59b.png so please check your browsers to see if you have those extensions and if you don't you will get them in time as they are still rolling out the 2014 Web Shield slowly to all users and it could be a block from the old 2013 Web Shield which some still have until the 2014 Web Shield shows up Also Opera is not a supported Browser anymore but some have found a way to make it work in the newer versions of Opera Chromium based Browser.
This is the New 2014 Web Shield Block window.
Since Opera is not supported by Webroot, I will just uninstall that browser, as I don't really use it that much anyway.
Thank you very much for taking the time to explain everything, I truly appreciate it. Since a new version is being gradually rolled out, I consider this current issue resolved.
Have a great day!
You have a Great day also!