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When I am in Password Manager on Windows 8, a big black box covers the top half of my entries. Why?

  • 31 October 2014
  • 2 replies
  • 826 views
J
Rank
When I am in Password Manager on Windows 8, a big black box covers the top half of my entries. Why?
 
I have to go to an older computer to be able to read and edit my entries.

2 replies

Ssherjj
Rank
Userlevel 7
Badge +62
Hi jimandbob,
 
 
Sorry you are having these issues. But have you ever issued a Support Ticket concerning these problems? It's s free service with a subscription!
 
Does anybody else have any ideas here on the Forum?
 
 
Thanks
 
 
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
Baldrick
Rank
Userlevel 7
Hi jimandbob
@ wrote:
When I am in Password Manager on Windows 8, a big black box covers the top half of my entries. Why?
 
I have to go to an older computer to be able to read and edit my entries.
May I ask as exactly where you are seeing this in the Password Manager as there is a component that you access in your browser for editing purposes etc., and there is also the main Password Manager interface that one access via your browser and is the full editor/manager.
 
I am guessing that it is the latter rather than the former but to know which might help us come up with some assistance for you.
 
Many thanks in anticipation of your reply.
 
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2

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