Where can I find a copy of my "Order Documentation"? My phones are listed but are they free?

  • 5 April 2016
  • 1 reply
  • 143 views

According to the user agreement the "Order Documentation" contains the specifics regarding the protection I have regarding all devices. The online agreement discloses the cloud size as 25G, but my console shows 100G available less some minor issues. I am very much interested in cloud backup for redundancy. Some of my files are quite large and I could avoid Pictues, videos and music to allow for more space, if necessary. Also my phones are becoming more critical and I suspect the "free protection" is considerably less than the purchased protection. Thank you for your experienced help. I am a semi-retired accountant/CPA and I would like to reduce paper files as much as is reasonable but I need quick access if my hard drives crash. I have lost all hard drive data twice over the years.  My 'growing/shrinking firm consists of my wife and I. Thanks again for your help.

1 reply

Userlevel 7
Badge +55
Hello jerzvet
 
Welcome to the Webroot Community,
 
I would reach out to the Webroot Support Team. I do know that when purchasing WSA Complete that you only have 25GB of storage available unless you purchase more.
 
Please refer to this PC Help Guide
 
http://www.webroot.com/us/en/company/contact-us
 
https://www.webrootanywhere.com/servicewelcome.asp
 
 
 
 
 
 

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