Where did all my security passwords go... FOR THE SECOND TIME???

  • 22 February 2015
  • 1 reply
  • 205 views

I was seriously upset when you dumped my passwords the first time... Now you have dumped them again and I will have to rebuild them again and this time I am looking at that my subscription is soon to renew and perhaps you cannot be depended upon to hold my passwords safe anymore... This time I am SERIOUSLY  ANGRY...

1 reply

Userlevel 7
Badge +62
Hello warneraccess,
 
Welcome to the Community Forum,
 
I am certainly sorry that this has happened more then once! This is very seriousvand upsetting I will agree.
 
Please issue a Support Ticket ASAP and the support team can look into this for you. This is very uncommon in Webroot.  Support is free of charge with an active subscription.
 
 
Sorry for the inconvience and hopefully support can get this straightened out for you soon.
 
 
Kind Regards,

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