No support for Windows 10 and yes, I know they do not support new OS until they are released to the public. Apps for W10 are supposed to be compatible if they are compatible with earlier versions Windows... Even at this early stage. WRSC was compatible with Windows 10 9860 but not 9879... Hum, wonder what changed.
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Welcome to Community Forum,
Great to have you here! :)
That's an interesting question and I'm not sure how to answer that so I will leave this to the guru's in the Community to respond to this. Ok?
Is there a way of bypassing the PCA? I haven't played with 10 yet so I'm not that familiar with it.
Threat research attempted to reproduce this issue a number of times and was not able to. Here is their reply:
"I tested this several times and could not reproduce this. The only time the Program Compatibility Assistant came up was while I was trying to uninstall WSA between tests and it asked me if the program uninstalled correctly. The second time I tested, not even that happened."
If anyone has any further conflicts with Win10, we are interested in hearing about those so please contact support in order to submit logs for analysis.
Thank you all very much!
I just spun up 2 VMs this evening, both 64-bit. One is a clean install of 9841, then upgraded to 9879. The second is a clean install of 9879. They both block wsainstall.exe. The version of wsainstall I'm getting from my account portal is 18.104.22.168. Is it possible that a different installer version works whereas this one doesn't? Both of the those VMs use a different Live account, so it's not limited to that one Live account.
And I did a clean reinstall as every Win 10 Build Update it tells you to uninstall WSA then after the new Build is installed I install WSA again without issues I would say to contact support but since Win 10 Preview is not supported till it's released.maybe
I am agree with both Shawn ,
contact with support .
Although now is very early for use windows 10 .
Welcome to the Community Forums.
As I think that has been already said Windows 10 is and will not be officially supported by Webroot until it is officially released by Microsoft (expected at the end of the year now)...so you use/try it at your own risk.
What yo can always try, but there is no guarantee that they will be able to help, is to Open a Support Ticket to let Support know...having said that I would not be surprised if the response as per the above.
As I said I have in running WSA on both 32bit & 64bit of Windows 10 Preview and still on Build 9879 without issues for many weeks so you can do as Baldrick said above contact support or try to get it installed. Are you hooked up to the Internet when installing as it needs to be and do you have a valid keycode? See my SnapShot below and notice the Build and today's date the 17th.
Just in case you don't know how to turn off or disable UAC: http://technet.microsoft.com/en-ca/library/cc709691%28v=ws.10%29.aspx
scan log sent to the support
I am not able to install on build 9926