Best answer by KitView original
windows security center won't open
A friend's daughter had a nasty set of trojans etc. She had norton installed and tried McAfee and lord knows what else. They didn't help. I uninstalled them. Webroot complete seems to have cleaned all that up. But, windows security center can't be started in the action center. And going into services, I can't find it in the list to start it from there. So... is there a way to get it back in the services list? At this point, since so many things are trashed, I'm inclined to have her reinstall win7 and start over. But she doesn't want to start over again.
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Sorry to hear about the infected computer. The best thing to do now would be to put in a trouble ticket and explain what happened.
Repairing Windows via its installation media is always the "safest" choice. That being said, if you are very comfortable with working in the registry, it can be fixed by hand in some cases. This is a tricky thing though. We will not give extremely precise directions, because any changes to the registry can be hazardous if the user making them is not fully aware of what they are doing. Thus we give general directions. If a user knows what the directions mean, they are probably savvy enough to work in the registry safely. ;)
In general, you would need to export the registry key from a working computer to import to the not-working one. Sometimes it is also necessary to copy the file itself as well. The necessary registry key is generally HKEY_LOCAL_MACHINESYSTEMCurrentControlSetserviceswscsvc, however differs depending on the version of Windows. The file is wscsvc.dll in system32.
I won't provide more information than that because again, we don't want people who are not comfortable in the registry to try to modify things because they think the directions are very easy to follow. It's wholly possible for other complications to be involved as well, so no set of instructions would be wholly foolproof.