I put in Webroot Secure Anywhere on my Windows 7. Immediately upon trying to use Chrome the screen went blank and a warning "WRSA.exe was terminated becaust it was deemed harmful by Active X Virus control" came on the screen from Bit Defender. I called Webroot and even with them controling to computer there was not found a way around this. I then called Bit Defender and there response was that WRSA was a collection of items and they could not access those things. So at that point I uninstalled Webroot and low and behold my Chrome access came back. Does anyone know of a solution that a person with very limited computer knowledge could use?
Best answer by superssjdan
It's my guess,and only my guess that WSA,being it used .dll injection,probably triggered this response.Bitdefender beats their chests about their high detection rate.but it also comes with a caveat..lots of fp's from people i have talked to.Solutions like Bitdefender,Kaspersky,and a few others approach things differently than Webroot..they go out of their way to make sure theirs is the only solution you use.If you contact them,they will tell you 99.9% of the time not to use 2 solutions together.They do not design their products with compatability in mind.Bitdefender is a heavy suite with a lot of modules.The installer is huge.While Webroot strives to work with everything,there may be the occasional case where it does not.I would write into support and give them some more information on your setup and it may be possible the development team can work on this.I am sure they can.Just a quick question?Are you running a Bitdefender trial,or have you already paid for it?I am not trying to talk you out of using Bitdefender,but as you can see the combination i use in my signature works EXTREMELY well.