I recently upgraded to WSA Complete for 5 devices. The install for my PC and Laptop went without issue. I uninstalled the WSA free version from my Galaxy S4s (we have 2), installed Comlete and attempted to activate several times using the new keycode. I receive Resopnse code 1 [Authentication Failed(E335)]. I have removed the mobile devices from the dashboard, however they still show up as consoles with the previous Free version keycodes, As does the previous 3 user console that I upgraded from. The new Complete keycode indicates only 1 of 5 uses even though it is on two computers.
Is there an issue with Complete for mobile, my keycode, or my dashboard and consoles? How do I resolve the issue to activate WSA Complete on my smartphones?
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Best answer by shorTcircuiT 13 October 2013, 15:39
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