I have read through most of the other posts and I haven't seen a discription close to what I am seeing. I am running WSA on MAC Mavericks, I can open WSA but it only stays open for a few seconds, 30-40 then closes and disappears. The initial scan never completes and it still says waiting for license. I have deleted and reinstalled, I can see my device registered in the web interface, I am at a loss.
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Quick question: on the install/reinstall, are you using the CD or installing from a fresh download? If you are using the CD, that may not work: it was 'pressed' before the OS Mavericks was released and will not work correctly.
Here are the download links for a fresh download, give them a try if you have not already and let us know if this helps!
Mac standard release: http://anywhere.webrootcloudav.com/zerol/wsamac.dmg
Mac Best Buy Subsription Software: http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg
So, I stopped WSA, deleted it from applications, removed the library folder and deleted that, rebooted. Reinstalled webroot, it looks like I missed one other folder somewhere as once I started WSA everything looked the same, however about a minute after I started WSA the entire app turned red, the initial scan is still trying to run it says "Preparing to scan" and has been running now for over 30 minutes. This is at least progress the app didn't shut down immediately.
Crossing my fingers...
Hope you enjoy the software, and don't forget to check out all the features you get on the PC with it 🙂
Maybe tomorrow someone can point me int he right direction.
Thanks for the response. The network is fully functional and I was sending and receiving posts from the same machine that is experiencing the issue. All other network functions are great on the Mac.
I am open to any other suggestions.