I cannot uninstall from Mac Catalina 10.15.6. I submitted a ticket five days ago. I have been on hold for an hour the past three days in a row and no answer. Someone PLEASE help me. No Webroot shows in the apps or anywhere in Finder on my computer. I cannot install new version of Webroot or any other virus protection. I cannot even reset my password and had to register a different account. Any help is appreciated.