Received an email from Webroot:
We are pleased to inform you that the Webroot product has been updated for macOS Catalina 10.15. If you plan to update to macOS Catalina 10.15, after you do so you will receive a pop-up that will guide you through the process of enabling the Webroot software.
I performed the upgrade and there was not pop-up received after the upgrade. Webroot shows as running on the Dock but I can not pull up a window to access it. Tried to uninstall it and reinstall it but there has been no improvment. Submitted a ticket to support who informed me to call. I call and waited 35 mins of which no support person answered. Can anyone help with the following:
#1 - How do I properly uninstall webroot SecureAnywhere in Catalina 10.15.1
#2 - Where can I obtain a copy of SecureAnywehre that is compatable with Catalina?
Best answer by hurt bill
Successful transition from Mojave to Catalina -- a previous comment mentioned that the presence of the file WSDaemon prevented the download of the current version under Catalina. This was on a system formerly running Mojave and WebRoot. The WebRoot application had been deleted (supposedly).
Under Mojave the version of WSA was 184.108.40.206:1289 and among its installed files is a copy WSDaemon located in /usr/local/bin. This is a root level directory accessible by enabling root file access -- many web sites offer means to set up root access -- most commonly done via Terminal. From there the WSDaemon can be deleted. As soon as that was done executing the install file wsamac.dmg worked.
Deleting the interference allowed the install file wsamac.dmg to connect to the internet and request the license key; this proceeded with a download of the current version for Catalina which was 220.127.116.11:1289.
Having two machines, one running Catalina and the other Mojave showed the different locations for WSDaemon; since the root files are not normally accessed getting rid of the unwanted WSDaemon might not have been obvious . This bypassed the hour or more wait to access the support phone line.