Once again, BaseSystem.dmg
, which is part of the recovery partition installer for MacOS 10.11.6 is yet again being reported as a threat.
Our MSP only offers Webroot as an AV solution, and although I wish it weren't the case, it really appears that Mac support in webroot is: "Well... if we HAVE to" level of support.
I've been through the Adobe Creative Cloud crippling false positives of a year ago where if you didn't hit the right button, your CC install would be trashed. I've been through the total lack of interest in fixing the "Secure keyboard entry" conflicts with Adobe apps. I've been through the horrendously slow drive scans compared to other products. The high CPU usage... the firing off of multiple simultaneous scans... the CPU fans going nuts... The persistant Exclamation mark in the menu bar because it is going to find something wrong that isn't. Its so bad I've given up asking users to report it to me.
I am normally a very civil and calm person, but this is really getting under my skin. Will webroot ever give a crap about the Mac product?