Question

HIDE Webroot on startup for Mac

  • 15 April 2021
  • 5 replies
  • 92 views

Hi there -- I have two computers (one still on OS Catalina, one OS Big Sur) operating with Webroot. 

The Webroot window opens every time I turn on my computer. Maybe it sounds insignificant but it’s intensely annoying considering it should just be a background app you should never notice or see running ! 

In System Preferences I’ve tried adding it to “login items” and selecting “hide”... no-go. 

So I’ve removed it from “login items” entirely, but of course the app’s internal settings override this choice as the app is intended to run at all times … in the background :nerd:

Obviously I’ve un-checked “open at login” from the application while it’s in the dock, and removed it from the dock entirely. 

Yet every time I turn on my computer, there it is -- bouncing in the dock and opening its window -- until I manually close out of it. 

I’ve found many forums online of people trying to solve this issue with no resolution -- Surely it would be easy enough to code in a preferences option to choose “do not open any windows at login” ? This is a background app -- not something I need to look at every time I turn on my computer. I have several colleagues similarly frustrated by this. Please help! 

 

(This was the issue raised 4 years ago -- I tried everything suggested here) 

 

(Supposedly a feature request was made for this -- which was subsequently removed) 

https://community.webroot.com/t5/Ideas-Exchange/Close-hide-dock-application-on-Mac/idi-p/267808

 

 


5 replies

Userlevel 7
Badge +17

Hey there @maggiemaggie ,

I personally use Ccleaner to control “startup” apps - maybe give that a shot! https://www.ccleaner.com/

 

Once you have it installed, go to tools > startup > highlight webroot > Delete webroot from startup items.

 

Hope that helps!

Thanks @khumphrey

CCleaner appears to have had some security/data breach back in 2017 where the program was infected with malware (I don’t know much about it just found that in a Google search) … do you feel it’s completely safe to use now?? 

Cheers

Userlevel 7
Badge +17

@maggiemaggie  - huh I’ve never heard of that! I personally have never had issues using it. And if you have Webroot installed, you’re going to be protected regardless. You can always manually scan the installation .exe with webroot before installing.

Userlevel 7
Badge +61

@khumphrey  you should do some research: https://www.zdnet.com/article/avast-no-plans-to-discontinue-ccleaner-following-second-hack-in-two-years/

 

“This time compromising its main internal network in the process, and yet again, seeking to tamper with CCleaner releases.

However, despite being nothing but a source of problems, Avast says it has no plans to discontinue the CCleaner app for the foreseeable future.”

 

https://www.forbes.com/sites/thomasbrewster/2017/09/18/ccleaner-cybersecurity-app-infected-with-backdoor/?sh=46eda277316a

 

I still use CCleaner on my PC’s but only to clean out files and that’s it.

Thanks @khumphrey

CCleaner appears to have had some security/data breach back in 2017 where the program was infected with malware (I don’t know much about it just found that in a Google search) … do you feel it’s completely safe to use now?? 

Cheers

Yeah, they breached the update API I believe, allowing the ability to inject into all the affected machines. TBH though, after having used apps like this for years, I realized that most users don’t really know how to use them and they Can cause more harm than good if misconfigured or run Too often.

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