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last scan Aug 9th, & the screen is still green

  • 24 August 2021
  • 1 reply
  • 28 views

My last Scan was Aug 9th 2021, & my W B screen is still green , how do I get the program to scan it every night as before this problem started. I have a I MAC computer.

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Best answer by ProTruckDriver 24 August 2021, 21:12

Hello @kal Kalimada 

Please see this:

https://answers.webroot.com/Webroot/ukp.aspx?pid=12&ruleid=1678

If that does’t fix the problem I would recommend getting in contact with Webroot Support.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

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Userlevel 7

Hello @kal Kalimada 

Please see this:

https://answers.webroot.com/Webroot/ukp.aspx?pid=12&ruleid=1678

If that does’t fix the problem I would recommend getting in contact with Webroot Support.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

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