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Mac Catalina - Threats detected...but no items found

  • 6 January 2020
  • 1 reply
  • 166 views

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As mentioned in topic, see screenshots below

macOS Catalina version 10.15.2

 

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Best answer by ProTruckDriver 6 January 2020, 16:57

Hello @krambriw , Welcome to the Webroot Community Forum. :relaxed:

This may or may not be a bug. My recommendation is to contact Webroot Support by Phone or Support Ticket. Please DO NOT uninstall WSA from your Mac until Support fines out what is happening on your computer. Reason being WSA for Mac has No “Roll Back Feature” on a Mac.

 

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave.

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Userlevel 7

Hello @krambriw , Welcome to the Webroot Community Forum. :relaxed:

This may or may not be a bug. My recommendation is to contact Webroot Support by Phone or Support Ticket. Please DO NOT uninstall WSA from your Mac until Support fines out what is happening on your computer. Reason being WSA for Mac has No “Roll Back Feature” on a Mac.

 

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave.

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