Question

Mac Extension constantly asks me for my key

10 months ago
23 April 2020
1 reply
171 views

peteck36
0 replies

Just installed the webroot extension onto my chrome browser on my Mac, running catalina. Everytime I open up my browser, I need to re enter my key. That is annoying. Why is this happening and how do I stop it?

Peteck36

1 reply

We are experiencing this problem too. Last time I spoke with Support, their escalation team is handling cases for this now, because this is a “new” problem.

It only started happening to us this week.

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