Have tried numerous times to install Webroot on Macbook pro running Catalina, but when I download and then double click Webroot icon, nothing happens. Any help to complete install?
Webroot was running fine prior to this, although when opening the console, it had an amber background instead of green, with “subscription expiration” notice even though i have years remaining on subscription.
That is why i attempted uninstall/reinstall
Thanks for any help...Tom
Best answer by tom941
Hi All, just got my MacOs Catalina install issue resolved by phone support.
The only thing he could recommend to try on our own would be to run First Aid in Disk Utility after uninstalling Webroot, and then trying to re-install.
If this doesn’t work, contacting tech support is the only way to go, as some advanced commands used by them are only way to resolve the install issues which are unfortunately common in Catalina.
Good luck, hope this helps…….Tom