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MacBook Pro running ElCapitan and Webfoot Home 9.0.1.27:420. getting that threats detected

  • 7 April 2016
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i have a MacBook Pro running ElCapitan and Webfoot Home 9.0.1.27:420. I show that there are threats detected, but I do not know where to identify those threats.  If I go to reports there are none, if I go to remove threats there are none.  Where do I find the threats???
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Best answer by Ssherjj 7 April 2016, 17:59

Hello ?
 
Welcome to the Webroot Community,
 
If Webroot detects any threats then Webroot should remove them and Webroot will rescan to check to see if you have anymore threats.
 
Please have a look in the Webroot Quarantine: http://live.webrootanywhere.com/content/568/Managing-Quarantined-items
 
Have a look here  http://live.webrootanywhere.com/content/551/Managing-Detected-Threats
 
 Can you tell me if Webroot is Green and still showing any threats? http://live.webrootanywhere.com/content/545/Using-the-SecureAnywhere-interface

 
EDITED: Sorry I didn't show you where to find your logs..
http://live.webrootanywhere.com/content/576/Saving-Scan-Logs
 
Hope this helps?

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Userlevel 7
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Hello ?
 
Welcome to the Webroot Community,
 
If Webroot detects any threats then Webroot should remove them and Webroot will rescan to check to see if you have anymore threats.
 
Please have a look in the Webroot Quarantine: http://live.webrootanywhere.com/content/568/Managing-Quarantined-items
 
Have a look here  http://live.webrootanywhere.com/content/551/Managing-Detected-Threats
 
 Can you tell me if Webroot is Green and still showing any threats? http://live.webrootanywhere.com/content/545/Using-the-SecureAnywhere-interface

 
EDITED: Sorry I didn't show you where to find your logs..
http://live.webrootanywhere.com/content/576/Saving-Scan-Logs
 
Hope this helps?

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