Question

Prevent Scanning Mapped Drives

  • 29 October 2020
  • 1 reply
  • 164 views

Hello,

macOS Big Sur 11 (20A5395g)

I have installed SecureAnywhere 9.1.1.66:1520 for the first time. I’ve selected “unmanaged” within the web panel to allow full option control via the app.

Advanced » ‘Scan Mounted Drives’ is Not selected.

As the “View Scan” » ‘Scan Window’ does not show the full path of the current scan, I’ve been watching the progress and can identify from the last few characters of the squashed file path, that it’s remote mounted volumes.

The scan is into the 8+ hours already and showing no signs of ever completing due to the number of files available on my mounted volumes.

  1. How do I stop mounted volumes from being scanned?
  2. How do I see a proper full path of the current files being scanned?

Thank you.


1 reply

Userlevel 7
Badge +59

Hello @ddd 

 

You should have this newer version installed and there is a Direct Download Link: https://community.webroot.com/home-product-releases-27/product-update-mac-version-9-1-4-123-345361

 

Please let us know how it goes!

 

Thanks,

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