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Scan cancelled

  • 22 November 2021
  • 1 reply
  • 42 views

Webroot says preparing to scan for over 9 minutes and then it says scan was cancelled. What can I do to fix it on my Mac?

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Best answer by TripleHelix 22 November 2021, 03:15

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Userlevel 7
Badge +63

Hello @Medicines 

 

Try a reboot of the system and try again and if it continues then please contact Webroot Support Directly!

 

Webroot Support:

Submit a ticket

Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)

 

Thanks,

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