MAC OS Yosemite
Will not scan. FIRST SCAN NOT COMPLETE
Results: Scan failed. Secure Anywhere cannot reach the Internet (but there is nothing wrong with the connection and I can connect to Community like right now thru WR SA.
I put in a ticket yesterday - crickets.
I’ve had an account for years and suddenly out of the blue having these issues after RENEWING.
It says all good but obviously not. Not clear I want to uninstall unless I absolutely need to.
Best answer by TripleHelix
It will take a few days for support to contact you back as it’s the weekend and Webroot staff are still working from home so please have some patience.