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Status of Webroot macOS Compatibly Fix Issue

  • 14 October 2019
  • 6 replies
  • 830 views
C
Badge +1
Hi Webroot. Do you have an estimated date yet when the Webroot/macOS Catalina comparability issue will be resolved? Also once it is resolved how will you advise your customers that the update/fix is ready (and advise how to correct the problem)? Thanks!

6 replies

ProTruckDriver
Rank
Userlevel 7
Hello @Chief Welcome to the Webroot Community Forum. ☺️

I don't believe Webroot has an estimated date yet. The way Apple set up Catalina many, many apps are not working right. The best I can say is to Subscribe to this thread below and all of us will be notified of the updates.

https://community.webroot.com/webroot-secureanywhere-for-macs-18/product-update-wsa-for-macos-catalina-10-10-19-340620

HTH,
Dave
Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm.  "An Apple a Day, Keeps Microsoft Away." 
T
Rank
Badge +3

Webroot is the only Mac security software not working. Epic fail.

G
Rank
Userlevel 2
Badge +6

The only non-32-bit software that that I use and that has not been upgraded and notarized, AFAICT, is WebRoot. There are probably others out there, but I don’t use them. I received a message from ExactScan Pro yesterday letting OSX 10.15 Catalina users know that they should upgrade to the latest version.

 

ghar27
ProTruckDriver
Rank
Userlevel 7

Webroot is the only Mac security software not working. Epic fail.


Not true. Looking at the security forums there are a lot of security software companies having problems with macOS Catalina.

https://community.webroot.com/webroot-secureanywhere-for-macs-18/compatible-with-macos-catalina-340584#post349652

Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm.  "An Apple a Day, Keeps Microsoft Away." 
F
Userlevel 7
Badge +48

Hey @Chief , 

I wanted to share the latest update from @PVaddi. Just to make sure you see it. 

Thanks

F
Userlevel 7
Badge +48

Coming back around to close the loop on this. Check out this article where we provide step by step instructions. 

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