Question

Threat Detected

  • 16 February 2021
  • 1 reply
  • 24 views

Userlevel 1

Every time I log onto my Mac WSA console comes up red and says a threat is detected. After scans no threat is noted. on the console it states that subscription is not activated but when I go to my account it says active. 
I’m getting tired of WSA scanning my computer every time I get on it. 
 


1 reply

Userlevel 7
Badge +59

Hello @gijodi57 

 

All I can suggest is that you Submit a Support Ticket and they will help you sort it out.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,

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