On my iMac, Webroot SecureAnywhere says there is a Product Update Available, however, clicking the Update Now button does nothing? If I logon to my Webroot console, and download the client from there, an install says it is an earlier version & refuses to proceed.
Best answer by TripleHelix
Yes there is a newer update: https://answers.webroot.com/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=2022 but if it doesn’t download then Submit a Support Ticket and they will help you sort it out.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.