Question

Upgrading To macOS Catalina and Bugs?

  • 7 October 2019
  • 5 replies
  • 2832 views

Userlevel 7
@PVaddi The problems we are having now that have been reported with:
  1. Long Scan Times
  2. Backup & Sync Not Working
  3. Beach Balls
Will these be all fixed when installing WSA for Mac on macOS Catalina when it gets released this month?

*** macOS Catalina has been released today October 7. ***

5 replies

Userlevel 7
Badge +55
@PVaddi The problems we are having now that have been reported with:
  1. Long Scan Times
  2. Backup & Sync Not Working
  3. Beach Balls
Will these be all fixed when installing WSA for Mac on macOS Catalina when it gets released this month?

*** macOS Catalina has been released today October 7. ***


Yes I am having all those issues just running on El Capitan...🥴
Userlevel 2
Badge +6
Mac OS Catalina has slowed to a crawl. Don’t really know if it is WSA or Catalina.
Userlevel 7
Mac OS Catalina has slowed to a crawl. Don’t really know if it is WSA or Catalina.
Hello @ghar27

Webroot for Mac is NOT COMPATIBLE with macOS Catalina 10.15. Please see this Post:
https://community.webroot.com/webroot-secureanywhere-for-macs-18/product-update-wsa-for-macos-catalina-340517

If you are unable to uninstall WSA from your Mac computer Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.
Userlevel 3
Badge +7
Following OS Catalina, I can't uninstall WSA using normal drag/drop to trash method - support ticket submitted
Userlevel 2
Badge +4
Hi All,
Please see this update from our product manager: https://community.webroot.com/webroot-secureanywhere-for-macs-18/product-update-wsa-for-macos-catalina-10-9-19-340620

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