Best answer by ProTruckDriver
Sorry you are having problems with WSA on your Mac computer. This sometimes happens when a Mac upgrades. Yes, please do a Uninstall / Reinstall of WSA with the links provided in the KB Articles. There is no need to use the CD. If the Uninstall / Reinstall does not fix the problem, Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
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Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Mac Uninstall Article:
Mac Install KB Article: