Question

Webroot icon showing, but not working. MacOS Catalina

  • 2 November 2019
  • 2 replies
  • 1369 views

Badge +1

It was working fine, no issues with Webroot, before battery was installed                                                     Mac Pro 15”Retina   macOS Catalina 10.15.1


2 replies

Userlevel 7

Hello@Estela , Welcome to the Webroot Community Forum. :relaxed:

The release version of WSA for Mac is not compatible with macOS Catalina and there are reports that the beta version is also not compatible also.

See This Post for updates on WSA for Mac on macOS Catalina.

You can also if you like submit a  Support Ticket  or  Contact Webroot Support  to see if Webroot can sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave.

Userlevel 1
Badge +6

I’m done waiting. Webroot, you will refund me for the service not utilized for the time subscribed.   Everyone, check out VIPRE.

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