Webroot install on mac using catalina

  • 1 April 2020
  • 2 replies
  • 85 views

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I have a Mac and have been using Webroot for years. Just recently upgrade followed the instructions for Catalina, and after It is downloaded and I tried to install the install never starts.  What happens is I get Webroot running on my bottom tray and when it I click on it, and try to go to the options off the top menu and nothing happens.


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2 replies

Userlevel 7
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Hey @diego01803 ,

You may want to try a full uninstall and reinstall of the software. If that doesn’t work, then please reach out to our SUPPORT TEAM for assistance!

-Keenan

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Thank you for the response @khumphrey ,  Yes I tried those steps already so I guess I will have to reach out to the Support team.

 

Lew