Solved

Webroot software won't scan

  • 26 June 2018
  • 1 reply
  • 574 views

So I renewed my Webroot subscription and everytime it attempts to scan now, it tells me it can't connect to the server.  I had a tech go through my computer and clean it too, just in case something in my system was blocking the softwares ability to scan (yes, I have a paid subscription for that).  I already submitted a support ticket, but is anyone else having a similar issue?
icon

Best answer by TripleHelix 20 August 2018, 16:15

Hello and Welcome to the Webroot Community!
 
With issues like this it's best to Submit a Support Ticket and they can help you sort it out. I will ping a couple of our Mac experts to see what they have to say @ @
 
Thanks,
View original

1 reply

Userlevel 7
Badge +55
Hello and Welcome to the Webroot Community!
 
With issues like this it's best to Submit a Support Ticket and they can help you sort it out. I will ping a couple of our Mac experts to see what they have to say @ @
 
Thanks,

Reply