Hi… Webroot client for a few years but new to the forum. Likely a stupid question, but here goes -- What kind of account do I have, and how do I access the details? I can’t remember if I bought coverage for our mobile devices (2 iPhones and an iPad) or if only our PC is protected. When I log onto my Webroot console, the page headings are on a BLACK background (unlike the graphics I’ve seen of sample console pages), and there is no menu heading for “Mobile Devices.”
Also, do I have Webroot VPN access even if I have coverage only for my PC? I have successfully downloaded and opened the Webroot app for my iPhone (since I indeed had a key code for entry on the login page). But I can’t tell if this is included in a PC-only account or if it means I actually purchased coverage for our mobile devices. So far, everything I’ve found regarding my account is clear as mud.
Finally, can anyone offer a critical evaluation of Webroot’s VPN? I’ve subscribed to the highly rated Nord VPN for a few years, but I will cancel my account PROVIDED I can get the same quality protection from Webroot. This is for both domestic and international travel.
Many thanks… Cheers!
Best answer by khumphrey
If you have any questions about your account/account status, please reach out to our sales team: Call us at: 1-866-612-4227 M-F 7am−6pm MT. Or send us an email: firstname.lastname@example.org