Having two issues for the past week or so.
1. I have two iterations of WRSA.exe opening up when my PC boots in Windows 7. One is less than 1MB, the other fluctuates.
2. For current session, I get zeroes all across. I can still scan a file manually but honestly don't know if this affects my real time protection.
This doesn't happen every time but I prefer a more constant state rather than re-booting & hoping it sorts itself out.
Any help would be appreaciated.
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Can you please PM me your keycode or the email associated with your account? Once I locate your record I can send you the download instructions.
Welcome to the Webroot Community,
To Enable right click scanning in Windows Explorer' setting...just in case it is off? Go to Advanced Serttings (top right in the main Webroot GUI panel) and then select the 'Scan Settings' tab on the left of the page displayed. The setting you are looking for is at the bootom of the list on the right of the page.
It should be set on by default but sometimes during installation that setting gets lost.
Hope this helps?
Thank you for letting me know that. If you still have this issue after a reboot. Then please do as suggested by
If you want to try to uninstall Webroot then please look HERE
Then follow these instructions to reinstall:
Please follow the steps closely!