Best answer by RetiredTripleHelixView original
Anybody getting message from Windows 10 that Webroot is not on even when Webroot window says on?
Anybody else getting message from Windows 10 that Webroot is off even when Webroot window says everything IS on? At first even said Windows Defender was off but was able to turn that back on in Control Panel but not the Webroot. Again, the Webroot window itself does show that everything is, indeed, on. Anybody have any experience and/or advice on this?
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To add what Edwin said support has suggested that users continue to have issues because of v22.214.171.124 is to do a clean reinstall of v126.96.36.199 and that should solve your issue.
Please follow the steps closely!
The problem actually started with a massive update of Windows 10 by Microsoft. Couldn't even get anywhere online. This morning Microsoft updated again and I am again able to surf online on my preferred Google Chrome. But I am glad I tried out the new Edge by Microsoft. Was able to do everything I couldn't do in Chrome while it was not working and actually downloaded and saved some files the original pdf file way. May start using it more often.
Grateful for a response. My 'techie' will be visitin in 2 days time so the correct position would be helpful.