Best answer by JP_View original
application won't work without shutting down firewall first
I have an application that updates my QuickBooks account. The auto update will not work if the firewall is on. I have to turn off the firewall, update the app and turn the firewall back on. Can I change a setting on Webroot so that I don't need to do this?
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Our Team probably just needs to whitelist the files related to your QuickBooks. I've opened a support ticket on your behalf with them so they can make sure to promptly address this issue for you.