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Blocking KeyScrambler

  • 6 October 2012
  • 8 replies
  • 71 views

Userlevel 7
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Somehow Webroot is blocking KeyScrambler from Opera Web Browser. I have it set to allow in Firewall. If I disable Webroot it works fine????? Your thoughts?
 
Webroot Security dialogue "The foreground window is being protected by Identity shield" How do I fix this?
 
Also padlock is not showing on some secure sights? Search Engine: (https://duckduckgo.com/)
 
Definitely not playing nice with Opera on this machine?
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Best answer by RetiredTripleHelix 7 October 2012, 17:41

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8 replies

Userlevel 7
Badge +56
Hello Lyle,
 
As it is the weekend can you please contact the support inbox so they can look into it closer https://www.webrootanywhere.com/servicewelcome.asp?
 
Daniel  ;)
 
Userlevel 7
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Done! Will post back with answer.
Userlevel 7
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Great as the Padlock should be on all HTTPS sites I even have HTTP set to Max so I get the Padlock on all sites! With Secure web search with HTTPS https://duckduckgo.com/ & https://www.google.com will not show the Green Checkmarks or Red X's but you still have the full protection of Web Threat Shield and they are trying to make a work around but they don't want to break the secure search protocol! If you need to see the Checkmarks use http://www.google.com
 
HTH,
 
Daniel  😉
Userlevel 7
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I have HTTP set to Max as well! Thanks Daniel. Cheers
Userlevel 7
Badge +56
Anytime Buddy! :D
 
Daniel
Userlevel 7
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Answer from Support:
 
Thank you for your report. After analyzing the automatically attached logs, we have white-listed the unknown processes which SecureAnywhere had been monitoring on your system. 

We ask that you run a new scan of your computer now (click "Scan My Computer" in the Overview window of SecureAnywhere). Please let us know if the same issue persists after this scan.

Regards,
The Webroot Threat Research Team
 
All appears to be co-operating Now! I did however un-install and re-install while waiting for a reply.
Userlevel 7
Thank you acooldozen for posting the reply from Support. I hope that fixes your problem. 😉
Userlevel 7
Badge +56
Great to hear Lyle that support fixed you up!


 
Cheers,
 
 Daniel

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