I had Webroot internet complete installed on my windows 10 computer. It was expiring so I purchased a copy of webroot internet plus. I tried to uninstall WEBROOT complete, downloaded and did a fresh install. Now I can’t uninstall or reinstall. I tried to uninstall from the command prompt and in safe mode but is unsuccessful. Any suggestions will help.
There was no need to uninstall and all you needed to do was use the new Keycode and Activate then it would scan and become ISP.
But with that being said now you have a problem and Support is the only one that can help you and they are very busy. So Submit a Support Ticket and they will help you but have some patience!
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue, it should be 24 to 48 hours but could take a little longer because of COVID 19 and the labour day long weekend.
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