Can't change malware protectionfor Webroot to ON
I just recently installed Webroot SecureAnywhere and it showed successful but my Windows Security Alerts show Webroot as OFF under Malware. I do have Vista, and I do have Windows Defender. I have turned Defender off to see if I could then place Webroot ON but that didn't make a difference. Why can't I turn the malware protection on?
Userlevel 7
+62
Hello gwcheers,
Welcome to the Webroot Community,
Would you please do a uninstall/reinstall of Webroot to see if this will fix this issue?
Please follow the steps closely!
Thanks!
Welcome to the Webroot Community,
Would you please do a uninstall/reinstall of Webroot to see if this will fix this issue?
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks!
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