After password manager extension stopped working on firefox, I switched to chrome. Which was working fine for past few weeks, Since this morning i am unable to login to my password manager, I am getting error msg "Unknown email" when i login to my webroot console there is no 'Password' tab from where i can retreive my passwords. How can i get the file? I am worried about loosing all the logins

I am using webroot for 5+ years, Very disappointed right now.