could another program shut off webroot?

  • 1 March 2016
  • 1 reply
  • 227 views

this morning during start up I had a black screen and what asked by Windows if they could make some changes to webroot..when I said NO, I figured out webroot was disabled...any ideas ?? 
 
When I re activated mand let webroot scan my computer I had 5410 files scanned...no threath...
when I restarted my computer and scanned again I had 24834 files scanned..???

1 reply

Userlevel 7
Badge +56
We do our best to protect Webroot from being deactivated or interfered with by malware. I'd suggest contacting support to have them look at your computer just in case:
http://www.webroot.com/us/en/support/contact

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