I want to create a new account with a different email address, transfer my existing keycodes to the new account, and completely delete my existing account, including any extra users. My wife has an account as well and she has admin access to my account. However, I DO NOT want her account deleted, just removed from my account. I tried to create a new account but cannot proceed because when asked to enter a keycode, I receive a message saying that the keycode is already associated with another account. I have password manager active but I don't have any passwords there so I don't have to worry about that. I have already submitted a ticket and am awaiting a response but I wanted to get some response from the community as well. Any help would be appreciated. Thanks!
Already have an account? Login
Login to the community
No account yet? Create an account