Question

Create new console then add keycode

  • 17 February 2020
  • 5 replies
  • 137 views

Userlevel 2
Badge +8

Hi - I added a new keycode but didnt choose to create a new console - can I do this retrospectively?

 

Also, is it possible to delete unwanted console names?

 

Thanks!


5 replies

Userlevel 7
Badge +61

Hello @cpcnw 

 

Only Support can do those things on the Back-end so Please Submit a Support Ticket and ask them!

 

Thanks,

Userlevel 2
Badge +8

If I click that link it says

Welcome Back!

We have already had contact with: {email address}

Please enter your password below if you wish to continue with your previous conversation. Your password will have been previously emailed to you.

 

then it refuses my password

Userlevel 7
Badge +61

You need to click on Forgotten your Password and they will send you a link to reset!

 

 

Userlevel 2
Badge +8

You don’t say!!!

 

As it happens there is a different password for the community forums and the support forum.

 

It might help if this is made clear somewhere….

Userlevel 7
Badge +61

Yea there not connected.

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