Solved

Create new console then add keycode

Userlevel 2

Hi - I added a new keycode but didnt choose to create a new console - can I do this retrospectively?

Also, is it possible to delete unwanted console names?

Thanks!

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Best answer by TripleHelix 17 February 2020, 20:51

Userlevel 7

+63

Yea there not connected.

Userlevel 7

+63

Hello @cpcnw

Only Support can do those things on the Back-end so Please Submit a Support Ticket and ask them!

Thanks,

Userlevel 7

+63

You need to click on Forgotten your Password and they will send you a link to reset!

Userlevel 2

You don’t say!!!

As it happens there is a different password for the community forums and the support forum.

It might help if this is made clear somewhere….

Userlevel 2

If I click that link it says

Welcome Back!

We have already had contact with: {email address}

Please enter your password below if you wish to continue with your previous conversation. Your password will have been previously emailed to you.

then it refuses my password

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