Downloading files from emails/restoring damaged files after virus encryptions.

  • 15 November 2014
  • 1 reply
  • 24 views

How do I download files from my email such as my resume? I get a message that states I can not download due to security protection on my computer.
 
Also, is there any way I can restore/recover files that have been damaged on my computer after they were encrypted during a virus.

1 reply

Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!
 
It's best if you Submit a Support Ticket and they can see what is going on and help you and please don't use any other Anti-Malware cleaners as this could cause more problems for the Support Agent to help you!
 
Thanks,
 
Daniel 😉

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