Best answer by JimMView original
Essentials Identity and Privacy Protected Applications
My Essentials Identity and Privacy Protected Applications show the msimn.exe in c:program filesoutlook express and mshtml.dll in c:windowssystem32 buttons as Deny. iexplore.exe in c:program filesinternet explorer show the button as Protect. Shouldn't all three of these show protect since they are all Microsoft products? I even clicked store defaults and they stay the same. My identity shield is on. :8
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I just looked at my setting and have the same thing. Why?
Also what will happen to my backup and sync files if Essentials gets upgraded to Internet Security Plus and if so when will it be upgraded? 😃
Quote from PrevxHelp at Wilders:
"Backup is removed from Essentials, but all current Essentials customers are now given the full Complete product. If you're seeing something different, I recommend waiting a day or so and then contacting Support. We are changing every existing license in the background to move functionality over so it will take some time :)"
The files you mentioned in the previous message are legitimate files and you can actually set them to allow if you wish. That wouldn't compromise the security. You can also remove them from the Identity Shield as well.
You can use this link here to reach the specific information you need.
To view our best practice videos, click here. You can also click here to view video tutorials to help you set up Webroot SecureAnywhere features.
If you require any further assistance, please respond to this message and we would be glad to help you.
The Webroot Support Team