Best answer by ROBERT1725View original
Firefox Password Manager toolbar no longer works
Hello, I'm using Firefox 58.02 (64 bit). Up until the last few days, the password manager has worked just fine. Now, all of a sudden, when I try to log in to the manager it either says it can't contact the server or it says nothing at all and just never logs me in. This is happening in Firefox on multiple computers. The manager works just fine in Chrome.
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Have a great day! 🙂
What is add-on signing?
Mozilla verifies and "signs" add-ons that follow a set of security guidelines. All add-ons hosted on addons.mozilla.org have to go through this process in order to be signed. Add-ons hosted on other sites will need to follow the same guidelines in order to be signed by Mozilla
No issues here as well:
Sorry to hear about the trouble, but I'm pretty sure that Webroot only supports final releases of Firefox.
The current Firefox version is 61.0.2
I'm sure by the time version 62 is released, Webroot will be up to speed. ;)
If you run into issues, you can also contact support and see what they have to say.
Hope this info helps,
UPDATE; Seems you are quite correct BD with version number. I downloaded a 'fresh' version and it was indeed 61.0.2 and both WPM and WFU are now present again. Cheers to you 😉
When I select "About Firefox", this is what I see...
According to the Firefox Website, 62 is still considered 'Beta'.
But it couldn't hurt to contact support and have them check your system for you, especially if you think the behavior you're experiencing is abnormal. 😉
Have a good day 🙂
This is a known issue that we caught and are currently working on a solution.
I'll update with more as soon as I hear more.
Launch browser FF 62.0.
Go to upper right corner with 3 dashes click
Now go to click cog wheel "options"
Now on left of page select general
Now go to midway down page select only "NEVER CHECK FOR UPDATES"
Go back to select 3 dashes and sign in and/or sync
Now ready to delete Mozilla Firefox, Mozilla Maintenance- add remove programs
now go here to download FF 61.0.2 (the Mozilla link will only show you the next version rollback)
mozilla older links
UPDATED *9/13 (forgot a step, seems FF attempts update during rollback so DISCO Ethernet or wifi after download previous FF version)
Now- Execute install program
You may need to get the WPM toolbar fix and run this now to install wpm add-on
Launch FF and go to 3 dashes right corner
Select help- About firefox- it should say Firefox 61.0.2 check for updates DO NOT SELECT IT!
it should be fine been running wpm on the desktop all day with no FF updating...