webroot firewall is blocking wireless device connection through roku. If i turn off the firewall it works perfectly. I can even turn firewall back on once it is connected and it works fine. How can I get firewall to allow this connection?
Best answer by TripleHelix
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Hello
It’s best to Submit a Support Ticket as it sounds like a simple thing of getting some files whitelisted in the Webroot Cloud Database.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
Thanks,
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