had to refresh PC and webroot isn't showing up now

  • 12 May 2015
  • 1 reply
  • 21 views

Computer updated and everything I tried to go to said I had a side by side configuration error and I ended up having to do a PC refresh and now my webroot is gone?  Is there a way to get it back?

1 reply

Userlevel 7
Hello @,
 
Welcome to the Webroot Community!
 
You can access the link for installation instructions here.
 
If you have your keycode you just need to run the file and enter your keycode when prompted.
 
If you do not have your keycode, send me a private message by clicking on my name and then clicking on "Send this user a private message" and I will provide it to you.
 
Please do not hesitate to respond here if you have any other questions or concerns.

Warm Regards,

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