have ransom ware Webroot does not see it

  • 23 September 2015
  • 1 reply
  • 1067 views

Internet is locked up loaded win 10 .
add says i have virus and need to call to clear
webroot does not see it probabley mallware
How do i get rid of it can,t  get to internet

1 reply

Userlevel 7
Badge +3
Hello lawrenceolds, and Welcome to the Webroot Community. 
 
Please Submit a Support Ticket  and they will see how to help you with this. 
 
Virus Removal Options - Webroot Community

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